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When planning a holiday, flexibility is key. Sometimes, unexpected circumstances arise, and you need to change your travel plans. On The Beach, a popular online travel agency, understands this and offers straightforward cancellation options for its customers. Let’s explore how you can cancel your booking hassle-free:

Cancelling the Whole Booking

If you’d like to cancel your entire booking, follow these easy steps:

1. Log into Your Account: Visit the On The Beach website and log in to your account via the “My Booking” section.
2. Make a Change: Once logged in, select the “Make a Change” option.
3. Cancel Booking: Click on “Cancel Booking.” Here, you’ll find a detailed breakdown of any costs associated with the cancellation.
4. Time Constraints: Keep in mind that if your departure date is within the next 14 days, you won’t be able to cancel your booking.
5. Costs Vary: Cancellation costs may vary based on the suppliers involved:

• Flights: Flights are non-refundable from the time of booking.
• Hotels: Most hotels can be canceled free of charge, subject to the hotel’s terms and conditions.
• Ancillaries: Transfers, airport extras, and travel insurance are non-refundable from the time of booking.

1. Admin Fee: A standard admin fee of £30.00 per person applies to cancellations. However, this fee is capped at £150.00, so you don’t need to worry if you’re traveling with a large group

Requesting Cancellation Online

If you need to cancel your On The Beach holiday, follow these steps:

1. Visit “My Bookings”: Log in to your account and visit the “My Bookings” section on the website.
2. Request Cancellation: Request a cancellation. On The Beach will provide you with a quote, explaining the costs and potential refunds

Canceling a Change Request

Changed your mind about an amendment? No problem! Follow these steps:

1. Login to “My Bookings”: Log in to your account and click on the “Your Change Request” tab in the top right corner of your Booking Details page.
2. Cancel Request: Your pending change will be displayed, and you can click the “Cancel Request” button

In summary, On The Beach prioritizes customer convenience by offering transparent cancellation processes. Whether you’re canceling your entire booking or modifying specific details, their user-friendly platform ensures a stress-free experience.